Shipping & Returns Policy
SHIPPING & RETURNS POLICY
POSTAGE AND DELIVERY COSTS
- FREE Local delivery on orders over $100.00 (post code 2325)
- FREE pick up
- $10.00 AUD: Standard delivery within Australia
- $15.00AUD: Express delivery within Australia
- FREE EXPRESS delivery within Australia on orders over $200 AUD
CHANGED YOUR MIND?
That’s ok, we understand sometimes choosing the right size and style online can be tricky!
To be eligible for a return/exchange please ensure you have emailed hellostyledbyyou@outlook.com.au. Please provide your order number. You have 15 days from the date on your original sales invoice to return your goods back to us. Items to be in original condition with tags remaining attached.
If you choose the wrong size or are not entirely happy, we will exchange your item for the correct size (subject to size availability).
If a quick exchange cannot be made due to stock availability a store credit will be issued. Store credits are valid until redeemed by the customer. We do not have an expiry date.
Please note:
- Refunds are reserved for manufacturing faults only.
- We do not accept returns, or exchanges on sale / clearance items (unless there is a manufacturing fault).
- All postage for returns and exchanges (excluding refunds) is at the buyer’s expense.
ONLINE WAREHOUSE SALE
-STRICTLY NO RETURNS OR EXCHANGES ON SALE ITEMS
- Due to the heavy discount on sale items there will be no returns or exchanges available.
-All sales orders will leave our warehouse within 48hours
-Please note limited stock and sizing available.